How to Add PanelPolls to Approved Sender List

Because spam filters sometimes filter legitimate email, it is highly recommended that you add research@userinterviews.com to your 'Approved or Safe Senders' list in your email program.

To ensure that your important email messages from Panelpolls and survey alerts are not filtered into your Spam, Junk or Bulk Mail folder, follow the appropriate instructions below for adding us to your ‘Approved or Safe Senders’ list or white list.

Although we cannot guarantee that this method will always allow messages sent from PanelPolls to bypass your filtering software, it does greatly increase the likelihood that you will receive our messages.

Most filtering programs allow users to select certain email addresses or domains (coolopinions.net & panelpolls.com) to bypass the filtering software and always arrive in your email inbox. These email addresses or domains are generally added to a "friends," "contacts," “approved,” or "safe senders list."

Step Gmail Yahoo Mail (AOL) Outlook (Hotmail, Live, MSN)
1 Click the gear icon → "See all settings" Click the gear icon → "More Settings" Click the gear icon → "View all Outlook settings"
2 Go to the Filters and Blocked Addresses tab Click Filters in the left sidebar Go to Mail → Junk email
3 Click "Create a new filter" Click "Add new filters" Under Safe senders and domains, click Add
4 Enter focusgroups@coolopinions.net in the From field Give the filter a name (e.g., "Whitelist") Type focusgroups@coolopinions.net and press Enter
5 Click "Create filter" Under From, select "contains" and enter focusgroups@coolopinions.net Click Save
6 Check "Never send it to Spam" Set destination folder to Inbox —
7 Click "Create filter" to save Click Save —

Gmail

  1. Click the gear icon → "See all settings"
  2. Go to the Filters and Blocked Addresses tab
  3. Click "Create a new filter"
  4. Enter focusgroups@coolopinions.net in the From field
  5. Click "Create filter"
  6. Check "Never send it to Spam"
  7. Click "Create filter" to save

Yahoo (AOL)

  1. Click the gear icon → "More Settings"
  2. Click Filters in the left sidebar
  3. Click "Add new filters"
  4. Give the filter a name (e.g., "Whitelist")
  5. Under From, select "contains" and enter focusgroups@coolopinions.net
  6. Set destination folder to Inbox
  7. Click Save

Outlook (Hotmail, Live, MSN)

  1. Click the gear icon → "View all Outlook settings"
  2. Go to Mail → Junk email
  3. Under Safe senders and domains, click Add
  4. Type focusgroups@coolopinions.net and press Enter
  5. Click Save